Shipping & Handling

Shipping and Handling

Shipping your product is our top priority and every day we ship hundreds of products to satisfied customers around the world. However, as the majority of our warehouses are located in China, our shipping and handling times may vary and therefore we are unable to offer next day delivery.

Processing time : As soon as we receive your payment, we immediately send your order to our partners for order verification, packaging, quality control and packing, which may take an additional 1 to 4 days.

Shipping time: This is the time it takes for items to be shipped from our warehouse to their destination. For deliveries in the US, we use a product from the French postal service, which usually takes 7 to 14 days. 

Tracking: As soon as your order is shipped, you will receive a confirmation email containing a tracking number allowing you to easily locate your product directly on our website at any time. Please note that while the majority of our shipping companies offer a tracking service, we cannot guarantee it in all cases.


To your success,

Uberpet Store